FAQ

RETURN POLICY -

How do I return or exchange an item?

If you are not 100% satisfied with your purchase, you can either return your order for a full refund or exchange it for something else. You can return or exchange your purchase for up to 30 days from the purchase date. Returned or exchanged products must be in the condition you received them and in the original box and/or packaging - please return to -

Offside Couture.

93/178 DS Tower 2, Sukhumvit Soi 39, Bangkok, Thailand 10110.

If you require any special assistance please email us at uroffside10@gmail.com

 

PRIVACY POLICY - 

This policy covers how we use your personal information. We at Offside Couture take your privacy seriously and will take all measures to protect your personal information.

Any personal information received will only be used to fill your order. We will not sell or redistribute your information to anyone.

 

CARE -

How do I take care of my Offside apparel?

  • Wash like colours together
  • Cold machine wash
  • Iron inside out
  • do not dry clean

 

SHIPPING - How long will it take?

Standard Shipping inside Thailand . 3 - 7 days

Express Shipping inside Thailand. 1 -2  days

Standard international shipping. 3 weeks

Express international shipping. 1 week

When checking out if you cannot find a shipping solution that works for you please contact us at uroffside10@gmail.com 

 

OUR PREMIUM RANGE

Our premium range is made from a finer cotton and polyester blend with extra attention to detail including our hand sewn brand badge. A finer quality of material to give you the confidence you need when you walk out the door.

 

SIZING -  

Our sizes run true to size and aim for a slim fit. 

XS - Length 27" Width 34"

S - Length 28" Width 36"

M - Length 29" Width 38"

L - Length 30" Width 40"

XL - Length 31” Width 42”

Relaxed fit and tall collections coming soon.